Term & Conditions

  • Room reservation cancelled within 72 hours(3 days) of booking(check inn/reservation) deduction of 75% of room rent.
  • Room reservation cancelled within 15 days of booking date (check inn/reservation) deduction of 50% of room rent.
  • Room reservation cancelled within 15 days and above of booking(check inn/reservation) deduction of 10% of room rent.
  • 100% non returnable if cancelled on the day of check inn.
  • Group booking cancelled within 1 month-50% charge.
  • Group booking cancelled within 15days -80% charge.
  • Group booking cancelled within 3 days -100% charge.
  • Credit/Debit card cancellations will be charged 5% extra.

No refund will be eligible in case of no show where the customer arrives late or does not turn up for the event.


Note

  • Refunds only through cheque for bookings made by cash/cheque/bank transfer.
  • Online refunds for bookings made through the website usually take 7-10 working days.
  • Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
  • The original receipt must be presented for processing the refund.
  • Credit/debit card cancellations will be charged 5% extra.

Refund Policy

If client paid twice for one transaction, the one transaction amount will be refunded via same source within 07 to 10 working days.

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